We accept all payment methods associated with PayPal. For local delivery or pickup, cash on delivery is also an option. If you want to discuss an alternate payment method we’ll be happy to hear what you have to say.
In most cases, your items will ship within 1 business day. However, please allow up to three business days after purchase before contacting us in regards to shipping dates. All packages ship 2-3 day priority. We offer free shipping on purchases $30 or more.
If an item isn’t what you expect, please contact us as soon as possible. We will do what we can to meet your needs. Because our products cannot be resold once you’ve opened them, we will not accept returns without an appropriate reason based on our discretion. Shipping charges aren’t eligible for refunds.
If you would like to customize your order, please contact us to negotiate customization. You do not have to contact us prior to ordering Build Your Own items unless you’re requesting something not available in the options list.